Improving our product offering and customer service to you is important, so this page is not only for 'showing off' the positive feedback from our customers, it is also your opportunity to give us ANY kind of feedback that you think will help us improve!
To add a testimonial of your own, or to just vent, click here.
"this site is cool helped me out ALOT !"
By: joseph east alton, IL
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"I would like to give a big thanks to the service dept. I have had a few issues with my bike over the past 7 months. Each problem was unrelated to the other. Each time I was kept informed as to what the problem was and was kept up to date on the repairs. The last issue was an intermittent electrical issue. Through their persistence it was also resolved. "
By: John Smyrna , TN
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By: Anonymous Murfreesboro, TN
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"Usually I come in to deal with your parts department. Great service & best motorcycle parts dept. in TN! Also stop in from time to time for no reason at all. Always check out the bikes, Enjoy the showroom & the atmosphere overall.
:)"
By: ann santa fe, TN
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"I haven't bought a bike at Sloan's, but I have bought parts and accessories. Prices and service have been great. I like the "non-corporate" attitude at Sloan's - I'm important to you when I walk in the door, even if I'm only buying parts for my ride."
By: William Columbia, TN
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"I was very satisfied with the purchase of a 2010 Ranger 400! At this time I would like to thank all who helped make this possable."
By: Anonymous Murfreesboro, TN
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"You guys ROCK! Always have and always will!"
By: Brandon Murfreesboro, TN
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"The dealer that I purchased my bike from said that I would have to leave my bike for a week just to get it serviced! Wow ! what a difference with Sloans same day service. I'll never go anywhere else and my next bike will come from Sloans!!"
By: Dennis Smithville, TN
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"Did same day Maintenance on my 2003 GL1800a. Got there around 2pm and was done by 4:30 or so. Oil and filter change, final drive change, clutch fluid change, brake fluid change for front and rear.
Everything seems to have been right and quickly.
Thanks!
"
By: Dennis Hermitage, TN
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"I ordered some parts toget my ride back out on the road yesterday, today I find the UPS guy ringing my doorbell. Completely impressed with how quickly you guys shipped out. I have never had a 24 hour turn around on anything!"
By: Ceth Winchester, TN
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By: Alvin Summertown, TN
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"My wife and I stopped in on a whim just to see what was new. Salesmen let us look and did not pressure us in any way. When we found what we wanted, we contacted a salesman for pricing and trade in . In and out in a matter of a few minutes. Hank was great to deal with, no waiting for hours to get the deal we wanted. Great service. and we lo;ve our new Gold Wing."
By: Donnie McMinnville, TN
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"Thanks to Jamie Mtchell for making our experience at Sloans one to remember. Jamie was GREAT to work with. He has a wealth of knowledge and is very personable. Sloans is the one stop shop for me and my family. Jamie we will be seeing you soon for bike #3."
By: Charles Nashville, TN
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"MY 14 Y/O SON WANTED TO RACE IN THE HARE SRAMBLE ON 1 JAN. IN ORDER FOR HIM TO BE AS SAFE AS POSSIBLE
IBROUGHT HIM TO SLOANS TO TRY ON THE EVS NECK BRACE. NOT KNOWING ANYTHING ABOUT THEM I ASK DANIEL IF HE COULD HELP.HE NOT ONLY HELPED ME FIT MY SON FOR A BRACE, HE EVEN CHECKED ON HIM AT HE RACE TO MAKE SURE IT WAS FITTED RIGHT.
THATS 5 STAR CUSTOMER SERVICE.
THANK. YOU DANIEL CURRY"
By: ED MURFREESBORO, TN
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"Mr. Sloan and staff:
I just wanted to tell you about your riding coach Robert Dickinson. He was my class instructor for the weekend of Dec. 05, 2009 and it was cold. My father was killed on motorcycle 10 years ago and I have been hesitant and un sure if I should ever even get on a bike again. I told Robert about my father and my concerns before class even started. I can say with confidence that this guy really knows the correct way to ride and be safe. I have to take continued education class's throughout the year for my job. I can say with confidence that Robert Dickinson's knowledge of motorcycles and teaching abilities are impressive. I want to say think you to Robert and Sloans for the great class and the added confidence.
God Bless you and Merry Christmas.
Chris Turner "
By: Chris Old Hickory, TN
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"Mr. Sloan and staff I just wanted to tell you about your riding coach Robert Dickinson. He was my class instructor for the weekend of Dec. 05, 2009 and it was cold. My father was killed on motorcycle 10 years ago and I have been hesitant and un sure if I should ever even get on a bike again. I told Robert about my father and my concerns before class even started. I can say with confidence that this guy really knows the correct way to ride and be safe. I have to take continued education class's throughout the year for my job. I can say with confidence that Robert Dickinson's knowledge of motorcycles and teaching abilities are impressive. I want to say think you to Robert and Sloans for the great class and the added confidence. God Bless you and Merry Christimas.
Chris Turner "
By: Chris Old Hickory, TN
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"This was a wonderful buying experience. I would recommend buying a bike from Sloans to anyone. When you go in see Jamie Mitchell he was wonderful to work with !!!!"
By: Charles Eagleville, TN
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"Mike McRight was our saleperson. Mike was excellent to work with and always very helpful, courteous and knowledgable.
It took me awhile to make my mind up about purchasing a motorcycle and not once did Mike try to push. Mike was always very honest and straight forward.
We made a good freind with Mike and appreciate him and all the folks that work at Sloan's.
Thanks again,
Gene"
By: Gene Murfreesboro, TN
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""We have always been treated well when we come to your store; Our Salesman Raphael was the best. He went the extra mile for us, making sure we found the right motorcycle, answered all of our questions, stayed after closing time!
You really don't find to many people any more that care enough to go that extra mile,
Thanks and BTW, I Love my new motorcycle!!!!!
Patti & Mike Hilton"
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By: Mike & Patti winchester, TN
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"I’VE BEEN BUYING PARTS FROM SLOANS FOR SEVERAL YEARS -- DANIEL AND KEVIN HAVE BEEN EXCEPTIONAL IN THEIR KNOWLEDGE AND CUSTOMER SUPPORT.
I DON’T NORMALLY SEND COMMENTS, BUT THESE TWO GENTLEMEN DESERVE ALL THE ACCOLADES THEY GET.
THANK YOU,
ED WHITE
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By: ED MURFREESBORO, TN
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"Tim Birdsong was especially knowledgeable and found what I needed quickly over the phone. The parts arrived in about 2 days. I discovered I needed something different, no problem he said, and he ordered the replacement. Great service. "
By: Anonymous nashville, TN
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"Very happy with Sloans. Will be coming back when ready to buy again, but all employees at Sloans treat us very good. Also, we enjoy special events sponsored at Sloans!
Thank You all for being there.
Ron Johnston
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By: Ronald Murfreesboro, TN
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"overall, i had a pretty good experience at sloans, comparing it to the old smith brothers establishment here in birmingham,al--you have a pretty good crew overall,the trike had one blemish under the lip of the tag section, i saw that later on after i got back home to birmingham, its a factory blemish or crack."
By: larry birmingham, AL
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"I had a great buying experience. Frank was helpful and friendly. I really liked him. Jennifer was doing very well with the paperwork, even though she is carrying a lot of baby.
The Card deal and the tour is a great idea also. Thanks a lot for everything. We will see you again.
"
By: Marty Shelbyville, TN
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"Sloans is an overall great company, for the past five or so years my dad and I have never had a problem between buying bikes, buying parts or just buying chest protectors, gloves, or goggles. We always have fun riding and Sloans is always our first stop too having a successful ride!
Thank you very much!
"
By: Anonymous murfreesboro, TN
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"Hank was awesome, the financing was quick and easy, and the poker run at the end was a blast. I will definitely retrun to Sloan's for my next bike."
By: Tim Nashville, TN
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"want to thank frank for helping me with the purchase of my 09 honda trike he was very nice and helpful and returned my calls and just to check on me thank you frank"
By: donna clarksville, TN
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By: Brandon Murfreesboro, TN
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By: Terry Murfreesboro, TN
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"Sloan's is the most professional dealership in Middle Tennessee. I've been treated honestly and fairly in all of my dealings with them. Even though they are about 80 miles from my house, I chose them when I bought my Yamaha FJR 1300 AE, and I use them for service. The people are competent, and genuinely helpful. I am happy to recommend them."
By: Glen Cookeville, TN
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"I stopped by your dealership last week and was waited on by Mike McRight and Jolene Messmer. They provided excellent customer service to me and made my visit very enjoyable. I am new to biking and Mike answered all my questions in a knowledgeable and unhurried manner. He then introduced me to Jolene and she provided me with all the information on your classes and answered all my questions. As a result I am signed up for your September 4-6 class and am very excited about this new adventure. I was impressed with your staff and thank you for a pleasant experience my first time there.
Sincerely,
Gay Wandling"
By: Gay Chapel Hill, TN
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By: Jeffry Murfreesboro, TN
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"Purchasing my bike at Sloan's has been a very rewarding experience. The staff has been great and very helpful!"
By: Clifford murfreesboro, TN
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"Have over 4 years experience with sales & service. Am always treated well and given all the attention I need. Not pressured or discouraged from "kicking tires". I recommend Sloan's to anyone I can. "
By: Andrew Lebanon, TN
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"Sloan's has a great selection of "toys." I've been in there numerous times over the years with family and friends just to browse. I've always felt welcome, free to sit on the vehicles, and not pressured at all. It was only natural to make my purchase from there when I was ready. If I had anything negative to say about Sloan's, it would be that they have too many awesome choices, and I only have so much (or so little) money! :)"
By: John Murfreesboro, TN
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"i love sloans"
By: Anonymous m'boro, TN
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"Bought my bike recently. Took the Learn to ride beginner class at sloan's. Then I needed new tires and other gear. Everyone was great! Sarah was very nice and honored all my requests and the service guys were the absolute best! Thanks all. "
By: Anonymous Murfreesboro, TN
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"I love your store!"
By: Joshua murfreesboro, TN
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" My husband and I have been interested in motorcycles since the "80's when we purchased our first Goldwing from you in 1988. We were members of the "Pleasure Riders". Since then we have had several other motorcycles which we purchased from you. I not ride a 2003 Honda SilverWing 600 Maxi-Scooter and my husband operates a GoldWing with our son as passenger. We appreciate the friendly service.
Last comment: "HAPPY TRAILS" as we used to say in The
Pleasure Riders Motorcycle Riding Club."
By: Patsy Murfreesboro, TN
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" "I've never bought a bike here but have a friend that I told about this place and he bought a new Nomad 1500 and has been well pleased with it.
I have dealt with parts and service here and they treated me great. The sales staff has always asked if I needed anything just ask. I like to come in and spend an hour or more just killing time and see what's new. They (sales) let you browse and never hound you for a sale like car dealers.
It's a family place, I even bring my little dog sometimes and he loves it. I highly recommend this store to anyone."
"
By: wayne lewisburg, TN
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"way to go guys! keep up the good work!"
By: Anonymous columbia, TN
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"Thanks to the Service Team. You guys are the greatest. Always willing to go the extra to help the customer know what was done to making sure that our budget is not going to get blown out of the water. You all do a great job but we deal with the service guys at least 3 or 4 times a year and you all do an excellent job. You are appreciated by the Rader household and we recommend SLOAN's for service everytime.
Thanks
Frances and Danny Rader"
By: Anonymous Nolensville, TN
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"Accessories are a little hard to get because of the Vespa is from foreign country, but I had a really fun time getting the first Vespa from Sloan's.
The salesman was very knowledgeable of the product, and were very courteous and let me, a first time rider, decide what I wanted.
I also enjoyed the first scooter-only Supper Ride.
Thanks!
"
By: Linda LaVergne, TN
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"You've changed in a good way. My previous experiences with the sales and parts departments was less than enjoyable.
However, in the past year or so, the whole attitude of your dealership personnel has changed for the better!
Yours is a FAMILY business and being personally involved must have made the difference. Stay the way you are now, it works!!!!!
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By: Frederick Murfreesboro, TN
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"Perfect Service!"
By: Anonymous Ocnomowoc, WI
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By: Anonymous murfreesboro , TN
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"Great place, good people-seem fair--had a small defect in tag area, under the top lip--other than that, a very good- purchase (a 2008 black Trike), got accessories put on, also pretty good experience; also brought my son along to pick up the Trike, everybody was great.
Now I’m getting the lower accent panels to finish the Trike up-it’s all good so far so good.
Thank you, Curtis Sloan, Frank Poag, Jason Inman - and the rest of you guys.
"
By: larry birmingham, AL
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By: Mike Mc Minnville, TN
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"I was a little nervous buying my first bike even though when I was younger I used to ride all the time, and without being pressured at all, Mr. Frank Poag help me by being patient with me through the whole deal. When its time to trade this one in, I will be back to Sloans. Thanks Frank. Greg Bailey."
By: Greg M'boro, TN
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""Best experience I have ever had in buying anything with a motor, I have even been to a Cadillac dealer, bought one, and still did not get the service as I got here.
I have never seen anyplace bend over to see that I was completely satisfied and I was at Sloans. The best dealer I have ever been to. I have bought 3 bikes from Sloans, and I will never go anywhere else.
I could move across the country and still come to Murfreesboro to buy my next bike. They are that good…"
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By: Dan Smyrna, TN
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By: Anonymous Murfreesboro, TN
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"I have been dealing with Sloan's for 16 years for parts on 4 different bikes. They have been nothing but excellent 5 Star all the way. Tim was top of the line with his knowledge and help. I gave him the wrong part #'s and he was great about getting the right parts and taking back the wrong one. "GREAT PLACE & PEOPLE". We will be driving for 2 1/2 hours to check out their store in a week to get some riding pants and boots for my son, our first trip to their store. Looking forward to it!!
Dwayne Lax
KY"
By: Anonymous Greenville, KY
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"My wife and i love Sloans.Frank who sold us our bike could not of been more nice.
Yall are the best,
Thank you!Jerry And Naleta Hurt."
By: Jerry Cornersville, TN
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"Jennifer was very accomodating and professional during our purchase of the Piaggio scooter. She deserves a little something extra for skipping lunch to take care of us. Everyone was very nice. I would recommend your business to anyone. "
By: Faye Jackson , TN
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"sara broughton is awesome and takes her time to make the custemers happy the guys in sales may need to take lessons from her and not cram useless parts and assesories down customers throat for a higher commision that'll send us to other stores so give her a attagirl and a raise she diserves it she beats the guys ten to one in proffessional knowledge and courtesy"
By: Anonymous murfreesboro , TN
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"Mr. Sloan,
I just wanted to take a moment and say thank you to Sloan's. I have purchased 2 motorcyles from Soan's over the past couple of years and the purchase experience has always been an absolute joy. As the internet manager at BMW of Nashville I am very picky about who I give my business to and Frank Poag makes that an easy choice. I hope to purchase another bike from him in the near future and I'm sure it will be as pleasurable as the first two.
More recently however, I have had the pleasure to work with Patrick in the service department. Patrick has always been very accomidating with my hectic work schedule and always gets the job done right! So I would like to express my gratitude to the service team for thier promptness, preciseness, and quality of work that they have displayed. At my dealership we always say that the sales consultant sells the first car and service sells the rest. Well you have certainly earned my future business and the business of my friends and family. Keep up the good work and thank you to Patrick to keeping me on the road!
Sincerely,
Ben Kirby
BMW of Nashville
615-477-1177"
By: Ben Smyrna, TN
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By: Chris Rockvale, TN
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By: art
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"got there an hour early 8am figure i would just wait till 9am, in a few minutes patrick shows up goes ahead and opens the service area tells me to come on in coffee is on and he will be with me in a few min,get my coffee he is ready to write my work order and its not even 8:30 all my work is done and i am gone by 9:45am seems pertty good to me, frank even stops buy to see if i need anything, no wonder i dont mind spending my money there, i will continue to do so, thanks everyone for the ideal service, mike murphy"
By: michael moss, TN
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By: Andrew Lebanon, TN
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"i think that you need to offer jobs to a younger class of people (14,15,16) years old. let them mop flores or clean bikes and windows."
By: Anonymous murfreesboro, TN
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"Bought a 05 saber april 15 of 06...40,000 miles later I'm very pleased with the bike and all the help that sloans has given me...the only thing I wish was different and sloans has no control over this is... I need a overdrive gear on the bike...it has the power to pull one and at cruise speed would be a very sweet extra...otherwise no complaints what so ever...keep up the good work ya'll.."
By: Lynn mcminnville, TN
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"Laura and I came in to see about rentals. Jennifer Lowe was very kind and helpful as she explained that rentals were not available. Laura and I were completely taken by the 2005 Venture on the sales floor and Jennifer answered all our questions and made the whole process pleasant and informative. She did not hard sell us even though she could tell we were completely taken by the bike. Henry(?) helped us determining the financing that best suited our needs and again he too was low key and answered all our questions completely. So far, we are totally enamoured with our purchase and are looking forward to lots of great rides! Thanks!"
By: Kerry Rockvale, TN
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"easiest buying experience i had ever come across "
By: patrick Pikeville, TN
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By: Anonymous smyrna, TN
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"Every time I come to the dealership I am amazed at how quick there is someone there to help me. THANK YOU "
By: Robert nashville, TN
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"Last year I purchased a 07 Honda 919, oh which I absolutely love. I was just looking around the showroom that day, with no intent on making a purchase that afternoon. I stop a young man by the name of Jamie Mitchell, and ask if he would be able to simply run some number so I could see if I could afford such a machine. He explained he would be glad to, but he was a little busy, so if I could please be patient he would be glad to assist me. Seeing the store quite busy that day I could understand him being busy. About 5 minutes went by and he came back over and talked with me about the bike, and making the purchase. He took my information and again apologized for being so busy. He turned in my paper work, and said he'd let me know something within a few moment. About 20 minutes past, keeping in mind we were still there he constantly apologized for being busy and thanked us, (me and my girlfriend) for being so patient. He came to us and said, "If you want the bike its yours, here's what the payments would be", and explained everything to me. I decided to go ahead and get the bike. We then talked to Tina, who was an absolute pleasure to work with, and got all the paperwork filled out. Both Jamie and Tina were both great to work with, which is why I referred my mother there from Indiana to purchase a Honda Silverwing, and my Roommate to purchase his Ninja. Through all this the staff at Sloan’s was nothing but friendly, courteous and made me feel right at home. I recommend everyone I can to come there and talk to Jamie. He, and Tina both are valuable assets to the Sloan’s team. I look forward to continuing my business with such a great dealership "
By: Thom Cookeville, TN
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"I have purchased two motorcycles from your location and the sales person Frank was more than informative he was very plesant. He walked me and my husband around the show room and offered any advise we needed. The two bike we purchased were just the right size for us. we have had one of them so far serviced twice at your location and the service was exceptional. We love to ride when the weather is good and look forward to upgrading our bikes soon with your store.
Thanks Sloans for the great memories we have had riding and for the wonderful service and friendly proffessionals working at your store. "
By: Tracy Murfreesboro, TN
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By: Anonymous lafayette, TN
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"Great shop...by far biggest bike shop ive been to...nice selection too.."
By: Stephen Huntsville, AL
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"Always pleased with the parts department. I recently bought a Leatt-Brace from Jason and am very pleased with it. Not to mention when I blew up my bike this year Jason and the rest of the guys helped me figure out the best way of getting it back together. Thanks...JD"
By: JD Murfreesboro, TN
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By: Nona nashville, TN
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"I just wanted to say I really enjoyed my experience with Sloan's Motorcycles. I saw a bike I like on their website and I called and spoke with Hank. I told him I would be in on the weekend. He called me Friday morning to ensure me the bike I was interested in was still there and ask if I was still interested in it. Although the Kawasaki I was interested did not fit me that well, Hank worked with me to find a bike that did fit, both me @ 6'3" and 250lbs as well as my budget.
As a new rider it was a must that the bike be delivered to my house in Nashville. I know I am not ready for highway riding yet. Sloan's was fantastic to work with and Hank, having worked with many new riders, understood and appreciated my position. I met Hank @ 8:30am and by 11am the bike was in my driveway.
Bobby Watts the parts man got a manual ordered for me and suggested a great cover for my bike. He also suggested a windscreen that I will call and order tomorrow.
My bike is a 99 Honda VT600 Shadow that I really love and enjoy riding. I appreciated Hank's willingness to work with me. He was not high pressure and didn't show any frustration (even though mine showed) with the difficulties I had finding a comfortable bike. I am looking forward to the next year with my bike and going back to purchase I bigger one, hopefully next year.
Thank you to Hank and Bobby and the guy who trailered my bike home. I truly appreciated your patience, knowledge and willingness to assist me with my bike purchase.
Mark Walter"
By: Mark Nashville, TN
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""Fine dealer with the finest service manager I have ever dealt with. A year ago I purchased a luggage from your dealership, your service manager saved the day and solved a foul up and maid everyone happy.
Last weekend I made the trip again to pick up a Trike my son in law purchased. I had a problem with the shaft drive on my royal star. The same men to the rescue; they got me in right away and on a Saturday no less!
The made enough repairs to make it 150 miles home. THANK YOU///////////. (Having drive unit repaired Tuesday.)
J W Arthur"
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By: john Hartselle, AL
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"My husband and I were riding home from a great trip down the Blue Ridge Parkway (every mile of it), Cherohala Skyway, Tail of the Dragon, etc. when the front tire of my 2003 Victory TC Deluxe went flat on the interchange from I-40 to 155 in Nashville. It was a Friday afternoon and we called and left a message. Bobby quickly called me back, Seth came to pick up the bike (after he was off work, no less) and Patrick and Darren helped us while Nathan fixed my bike. Your service department went above and beyond to make sure my bike was ready for the 1000 miles home, not only replacing the tire tube, but tightening up the drive belt and checking the rear wheel bearings. Sloan's is a top-notch place and I have let everyone I ride with know to stop by if they are ever in the Murfreesboro area. Thank you for all your help! I hope to stop by again (next time I'll ride in... no trailer).
Connie Gabrick
Lakeville, MN"
By: Connie Lakeville, MN
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By: tom hendersonville, TN
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"A great experience."
By: Neil Murfreesboro, TN
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By: Jon Nashville, TN
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By: Anonymous Smyrna, TN
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"I absolutely love the 1100 silverado Vstar I bought. Your on line accessory catalouge made it very easy to outfit the bike like I wanted. I get compliments all the time on how beautiful my bike is. I came today(04/23/07) to get my engine guards put on (they were out of stock when i bought the bike) and was in and out in less than 1 hour. I would recommend you to anyone looking to buy a bike, First timers or old salts. Your prices were reasonable, the service is first rate, Mike Simon is a GREAT salesman and had my bike ready even before my bank was. Everyone there seems to be friendly and knowledgeable and it looks like you could eat of the service dept. floor. Very reassuring when your bike needs service. Thanks for everything and I'll see you all shortly for my first 600 mile service.
Sincerely,
Bob Price "
By: Robert springfield, TN
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"I've been shopping at Sloan's since I used to ride my bicycle down to the old shop off the square to buy accessories for it ( when you sold Schwinns, Hondas, and Yamahas ). I don't ride my bicycle anymore, but I still come to Sloan's for my other 2 wheel hobby !"
By: Ron Murfreesboro, TN
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By: DON MURFREESBORO, TN
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"a real pleasure dealing with a co. that let's you know that they appreciate the customer.I was a quality control customer specialist before I retired and believe i would enjoy working for you."
By: mike mt.juliet, TN
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"The selection of bikes to choose from is second to none. The helpfulness of the sales staff, regardless to whom you have spoken with before, is outstanding. I'll be by this afternoon/evening (3-2-07) to see Hank to purchase my next bike."
By: Kevin Nashville, TN
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"keep up the good work guys. We LOVE the dinner ride! We want more events!!!!! "
By: Daniel Murfreesboro, TN
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"Hey ya'll;
I bought my Victory's 04 KINGPIN and 05 Vegas. My sales person was MIKE MCRIGHT you get it right with Mike MccRight: he is THE BEST!!
Everytime I come into Sloan's I am treated like family and well like I work there -- just plain GOOD! That to me is a 10 star dealership.
The service department knows people and bikes. The tech take the time WITH YOU if you have any question they will come out take you back and explain clearly and even point out what is wrong how they will fix it.
I love the knowledge of the sales people and the "no pushy" feeling: a laid back approach. I have to say if anyone buys from another dealer than they are just missing out on the best experience ever!
After all riding is relaxing and buying a bike should be as well and IT WAS.
Jason Howell"
By: jason antioch, TN
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"Overall happy with Sloan's. Have had minor issues that have been handled very quickly and to my satisfaction. I plan to purchase a trike in the future and expect to give my business to Sloan's. "
By: Andrew Lebanon, TN
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" I came in with my brother-in-law. He is the one that we were trying to get a bike for. Hank Sitzman was the salesmen that helped him. Just letting you know Hank was great. My brother could not get his bike because of financing problems. Hank didn't just say no we can't finace you. He told him why and how the things worked and that helped Mike understand better. Again, Thanks Hank"
By: James murfreesboro, TN
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"I HAVE PURCHASED 2 ATV AND 2 MOTORCYCLES FROM YOU SINCE 1977 AND I HAVE ALWAYS BEEN HAPPY WITH THE PRICE,QUALITY,AND SERVICE THAT YOU HAVE GIVEN ME. THERE WAS NEVER HIGH PRESSURE SALES TACTICS, JUST HELP AND ANSWERS FOR ANY QUESTIONS THAT I HAD. I WILL DEFINETLY KEEP YOU IN MIND WHEN I DECIDE TO MAKE ANOTHER PURCHASE. KEEP UP THE GOOD WORK WITH THE CUSTOMER FIRST. "
By: HERSCHEL SMYRNA, TN
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"I enjoyed my experience at Sloans when I purchased my new Suzuki S83. Derrick was very knowledgeable and friendly. Although, I didnt do to good on the poker run (hat) i met everyone and they were all friendly. I had a set of bags installed on the bike which I purchased from Sloan's and that experience was OK too. If I can only get my bike back down to have the spoke rims true'd everything would be great. Ronald W. Trail"
"Your new website looks great! Very informative, professional, and easy to navigate. Keep up the good work.
Give my best to the whole crew at Sloan's.
Rick"
By: Rick Murfreesboro, UT
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"VERY GOOD OVERALL "
By: MICHAEL TOWN CREEK, AL
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"Curt, I want you to know how much I appreciate the support Sloan's cycle has given me over the past years. Jason Inman has went out of his way to help with the race program. Without the involvement of companies like sloans and the efforts of people like Jason racing would not be as enjoyable. Thanks again. "
By: Phillip Altamont, TN
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"Frank Poag is the best! He treats me like a friend every time I stop in. I have recommended your dealership to several people who expressed an interest in purchasing a motorcycle. My wife and I always stop by every time we are in Murfreesboro because the showroom is so beautiful."
By: James Smithville, TN
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"Excellent buying experience.
Large inventory to choose from.
Demo ride course was very helpful.
Sales person very knowledgible.
Calender Activites are fun!"
By: Bob Hermitage, TN
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"The entire store has grown in size over the years but the service has always been great. I started out as just having tires installed several times, then I referred my brother to their Rental program, and then I became a customer with a used bike purchase/and trade-in. They have a huge inventory of NEW/Used bikes and their parts are always in stock. It is truly a great place for one-stop shopping. Service, Sales, Parts, and everything else!"
By: Russell Fairfield Glade, TN
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"my experience with sloans has always been good. their sales staff has always been very knowledgeable. i have bought 3 bikes over the last 15 months and have been happy with each purchase. the new bikes as well as the pre-owned bikes in the showrooms are kept clean and i appreciate an atmosphere where a customer feels welcome to browse bikes and ask questions and get honest answers. the friendly sales staff and managers make that possible. thank you, richard meeks "
By: richard murfreesboro, TN
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"It is quite a drive for my wife and I to get there, but we feel it is worth it."
By: Tom Mt. Pleasant, TN
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"Let me start by saying Mike McRight is as patient, as I have ever seen a sales person. My wife wanted a Burgman scooter; after bringing it home she decided she did not want to ride it - and we'll trade it for something I wanted. Mike spent countless hours trying to find the right bike for me all while on the phone. Thanks again
and very much enjoying the ride! Tony, clarksville"
By: neil clarksville, TN
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"I've been going to Sloan's since I was old enough to ride my bicycle there when they were just off the square. Our first puchase was when my dad bought his '75 Yamaha DT400.
I still feel like a kid when I walk through the doors.
My most recent motorcycle puchase couldn't have gone any better. Thank You."
By: Ron Murfreesboro, TN
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"My fiance' works at First Bank in murfreesboro and has talked to Mr. Sloan several times. We are both MTSU graduates and have been around Murfreesboro for a while. My comment I have is, have you ever thought about branching out and maybe having a second Sloan cycle? Maybe in Memphis area? I am curious because I love working on my atv/motorcycles and like being around people that love it too. It would be so nice to have a company such as yours to be not just in Murfreesboro. There are some atv/motorcycle shops down here but they are 45min to 1 1/2 away from each other. I was wondering if you built one near Oakland Tennessee it would bring something different to that community. Its a lot of farms, country roads and only 40 min from downtown Memphis. I would love to work for you if you ever did, I would like to use my degree in management and business to the test. Thank you for all of your hard work in Murfreesboro and I hope to hear from you or your company."
By: Robert Rossville, TN
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"There are still some "stand up" folks left in this world and I found some at Sloan's Motorcycles. Daren, Denis, Kevin(s), and the whole staff were attentive and professional with me. I had a broken a clutch cable (original cable) on the '03 Vegas in Crossville, TN just before getting on I-40. I called my local dealer in McKinney, TX and he gave me Sloan's number. I called and got directions from Kevin in parts and a promise to get me back on the road from the service department. When I got there, my scooter went right into the service area where Kevin replaced the broken cable in an hour. Daren brought it around, and I was ready to go on to Bowling Green, KY.
I went to the service counter to settle up and was very pleasantly surprised to find out they had a clutch cable in the "parts pile" instead of having to wait on an ordered one. Then the real surprise was there was no charge...all that in the interest of providing support for folks that like to ride and happen to be out of town and in a bind. Like my thread on the VMC forum says "Good Guys in Tennessee" and look at the other comments that came after I posted this story there. Thanks again guys!
Fred Lemley
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By: Fred McKinney, TX
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" This letter is to inform you of some super service that was received from Darren Nixon. We where on a group ride to Bell Buckle Tennessee when one of the bikes (a V Star) started having starter problems. We determined that it was either a battery or a charging problem. We searched around for a battery then headed to your place for some help. You didn’t have one in stock (it is an odd size) and when other dealers where contacted they didn’t have one either. The owner of the V-Star was truly disgusted with the motorcycle by now since it had been in the shop several times for this problem and Darren helped out with a solution. We were back to the bike (which was between Murfreesboro and bell buckle on the side of the road) and soon headed back towards his house. I have to commend your staff and write you to let you know about Darren’s attitude and knowledge. There was also a mechanic that helped out on the diagnoses. As you know already, people sell motorcycles and service keeps bringing you back to buy more. Thanks, Billy "
By: Billy TN
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"Just a few lines to tell you how much I appreciate the professional way I was treated when I purchased by 2006 Polaris 500. I would personally recommend this dealer and staff to anyone interested in making a purchase. Jamie Mitchell took the time to go over the options we had with regard to financing and was happyt to go voer tht echnical aspects of the vehicle to me in a manner that I could easily understand. In addition, he took the time to introdue me to the Service and Parts deparments. Tina Smotherman was also very helpul, in pointing me in the right directin regarding warranty, service agreements etc.
I look forward to our business in the future - please accept my sincerest thanks for all that you folks did for me. Keep up the good work! Sincerely, Paul"
By: Paul Smyrna, TN
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"I have a suggestion and a complaint.
Your Sales Staff needs to remember that Ladies are riders and Buyers also. I have been in your store several times, sometimes just looking at the different bikes and a couple of times interested in getting info about a certain bike and I have NEVER had a sales person to come up to me and ask if I need help or if I was interested in any certain bike. The have walked past me and went to some guy and offered assistance. They need to be trained that even ladies past 50 rides bikes and their money is as good as guys. I purchased my bike out of town in 04 because of the sales staff, I do however, have my bike serviced there and had my trike wheels installed on my bike there and your Service Dept. is very eager to help and stands behind their work.I plan on selling my bike and I want a 1100 Honda for my next bike, I would like to get it there since M'boro is close but if you can't get a sales person to talk to you then that purchase will be out of town again.
I do hope to see this corrected.
Thank you
Alta"
By: Anonymous TN
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"What a fun test ride and purchase!
Thanks to Sloan employees for a great
buying experience!!"
By: Anonymous TN
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""I've been looking at all the surrounding dealers for 2 months now. I had the good fortune of meeting salesman Matt McCord who's cycle knowledge, quick follow up and helpful assistance guided me through a "maze" of different bikes.The huge motorcycle selection, reasonably priced parts department and a staff that genuinely cares about customer service was the reason I purchased from Sloan's!"
By: Bob D/Hermitage,TN
"
By: Bob Hermitage, TN
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"I ride a Victory and enjoy the bike.
You guys are selling bikes at a good rate based on whay I see turning over in the showroom. Congratulations. What we need now is a way to jump start the rider comradarie that exists with the Gold Wingers and HD riders. Is there some resource you can emloy t help get that jump started? How about an invite to a Victory Owners only breakfast/lunch or ride? While not everyone has purchased their Victory from you, all of us are coming for parts and supplies. You have the mailing lists and could put a note on the website as well.
Last but not least, I am thrilled that you guys took on the franchise from te folks near the airport. At least now, Victory has a real chance.
Feel free to call me if you would like to discuss this email. My number is in the service records under my name."
By: Steve Thompsons Station, TN
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"My experience with your sales staff has been great. they are very knowledgable about their products. I have bought 2 bikes there in the past 12 months and it was due to sales people like Matt McCord that makes me feel comfortable at your dealership. The selection and customer courtesy at sloans is far superior to any dealership I have visited. I look forward to continue doing business at sloans for many years. thank you richard meeks "
By: richard murfreesboro, TN
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"Well once again, I have positive things to say about Sloan's service. You all will think I am getting paid for this but I am not. My son and I acquired a wrecked Suzuki Katana and took it on as a winter project. Part of the reason for that was because my wife came down in December with Lou Gehrig's disease.
My son and I thought that this rebuilding project would give us both lots of time with mom but all the sanding, filling, and wrench-turning gave us time with each other, as well. From the very beginning guys in the shop like Patrick Julian and later on, Darren, stepped up to the plate big time. They gave us advice and help easily and with the most positive of attitudes. This was a gift when the both of us were pretty sad about mom and in the dark about motor mechanics. I am still stunned to find such sterling characters. Patrick was outstanding. Darren was great.
It is not like I have not been around long, either. I am 59 and have lived all over the US. If you all out there in the motor cycle universe want help, advice or great service, come on down to Sloan's. They sure treated us very well.
Ken Preiser
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By: ken manchester, TN
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"My wife and I recently purchased my second machine from Frank,and I want you to know how happy we were with him.
Frank has always been very helpful, wether just out looking, or when he knew we were there to buy, his attitude never changed, always courteous.Frank was recommended to me by Robert Robbins, who has also purchased 2 machines from Frank. Thanks again for everything, and for having a super person like Frank on staff"
By: Winston (Scott) LaVergne, TN
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"
Hello:
I have been riding motorcycles now on and off since 1970. I have dealt with numerous motorcycle dealers all over this country. As a matter of fact, my age and inclination have had me in touch with the Harley Davidson Company a lot of late. However, recently, I purchased an older Suzuki Katana for my son. We have worked this winter to rebuild that bike and have had numerous occassions when we have dealt specifically with Patrick Julian at Sloan's. I can say without any doubt what-so-ever that Patrick has been the finest, most knowledgable and helpful person that I have had the pleasure of working with. It is amazing to me that the positive differences between Mr. Julian and the Rocket Harley dealership in Madison, Alabama are phenominal. Quite honestly, Rocket folks were disappointingly poor in their product knowledge on Harley cycles and pathetic in their response to ordering equipment, etc. They actually ordered mismatched parts for me. When it came to the Suzuki, though, I can not present enough compliments concerning my Sloan service in the person of Mr. Julian. He was exceptional, very friendly, polite, etc. and at the least deserves a cutomer recognition award well beyond this. If all the folks at the Sloan's are like him, you will be in great shape regarding your business. In fact, quite honestly, I am actually considering a new Victory now that I have worked with him on the Suzuki. I am quite sure that I would get it at your dealership. I hope that you might consider some type of employee incentive for him. I have been a college administrator for thirty six years. If all the folks in our neighborhood were only half as helpful as he has been then this world would be in better shape. Thanks and keep up the good work......
Ken Preiser
Director of Placement, Career
Guidance and Co-operative Education at Motlow State Community College
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By: ken manchester, TN
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"Brad and the service department are top notch! Better than anyone else around. Brad sold me on what needed to be fixed to get my Shadow back up and running smooth and didn’t sell me on extras I didn’t need. It is time to give Brad a raise! I will be coming back here in the future!!!"
By: Jess Murfeesboro, TN
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"I WAS ALWAYS TAUGHT,THAT A PERSON SHOULD BE TREATED THE WAY HE WANTS TO BE TREATED,AND THATS THE WAY I FEEL WHEN I COME TO SLOANS.MY DAD ALWAYS TAUGHT ME THAT A MANS WORD WAS HIS TRUTH.AND A HAND SHAKE WAS HIS WORD.I AM GLAD TO DO BUISNESS WITH SLOANS,MAKES YOU FEEL LIKE YOU ARE SOMEBODY.
ROBERT K. BAZ"
By: ROBERT JAMESTOWN, TN
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"I finally visited your store today after passing by several times. I was hesitant because I didn't want to be smothered by sales people and deal with high pressure sales. I did, however, want to see the wide selection of motorcycles. I was greeted with big smile shortly after I arrived but not bothered again. The lady did inform me to let her know if I had any questions. I'd like to purchase a motorcycle in the future, and Sloan's will likely be the only place I shop. Keep up the good work. Oh, one more thing. It was nice to be able to sit on the bikes too."
By: John Murfreesboro, TN
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"To Darren Nixon (Service Dept Mgr): I would like to personally thank you for all your help in getting to the bottom of my trike wobble. You stood by me and made sure that the problem was solved.You are not only very knowledgeable but a tremendous asset to the Sloans Honda family..I will let all riders that I meet know just how fairly I was treated ,not only by you and your staff,but by the whole dealership. Hank,in Sales, was great too - I'm sure that Mr.Sloan is very proud of all his employees. Tommy Loso
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By: Tommy TN
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By: john white bluff, TN
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"2005 Polaris 700 Sportsman, best machine for the money. Total experience with Sloans was second to none. Looked at other dealers, no one even came close to their price, service and overall customer satisfaction. If I had it to do all over, Sloans is the "only" place for my dollar. Thank you very much for all your help in letting "me" choose the right ATV.
kenneth duffield"
By: Kenneth murfreesboro, TN
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"FAST,FRIENDLY OVERALL..AWESOME DEALER!"
By: DAN NASHVILLE, TN
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"I worked with Matt McCord in purchasing my Foreman 500/2005. Great purchase experience. Thanks Matt for the professional experience. The ATV is a real beast. I took it to Hickman county on some logging roads and was not able to get it stuck. Additionally I submerged it to just below the seat and it never flinched. Excellent Bike."
By: Steven Bellevue, TN
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"I recently bought a 2001 GoldWing 1800 Trike and a trailer to go with it . My salesman (Dale) was very professional. He made me feel right at home.
The Parts Dept was on top of thing right away, "what a team". Bobby Watts is the man you to call on, Every time I come into the store he's on TOP of things for my self and my bike.
But......every one who works here Thinks one thing........."TEAM WORK" and that’s why I come back.
Thank You
Sgt Ken Simpson
US Army
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By: Ken LaVergne, TN
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"Sloans is one of the best cycle stores I've been in, and I have, and usually do, make it a point to stop in at cycle shops when I,m touring the U.S. on my bike. You have one of the best service depts. I've been in, especially when it comes to tires. Keep up the good work, you just keep getting better. Thanks! Mike Copeland"
By: Michael G. Livingston, TN
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"I would just like to thank everyone who helped me with the purchase of my 2005 Suzuki Vinson. I like the way I was treated while I was at Sloans everything went smoothly which for me rarely happens. I would like to note that I drove from metter Ga. to purchase my atv which is about 390 miles from Murfreesboro Tn. If I had to I would do it again because of the friendly and helpful people and last but not least the MONEY I saved. I called sloans and requested an atv quote before I made the trip and when I left from tennesse that is exactly what I paid. Thanks again"
By: Anonymous Metter, GA
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"Due to my misgivings, I found myself stranded at a Smyrna resturant on Saturday morning with a dead battery on my bike and a thunderstorm threatening. I called Sloan's (I have their number written on my owner's book in my saddlebag) told them I needed help, within 20 minutes, my bike had been picked up and was on its way back to the shop. I caught a ride home on the back of a friend's bike. I went back to the shop later that afternoon to find my battery had been recharged and my bike waiting for me - at not cost to me. That is the reason I will always be a Sloan's customer - thank you very much. This was my first experience of being stranded on my bike and my stress was worsened due to impeding weather. All my stress left when I called and was told, "We'll be right there, don't worry."
And even better, I made it home before the bottom dropped out of the storm clouds.
I really appreciate your customer service. Hopefully, I won't need to call again, but I know if I do, I'll be treated very well.
"An absent-minded female rider""
By: Anonymous Antioch, TN
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"I recently bought a 2005 Red Honda Rubicon.It was a great experience! My salesman (Jamie)was very professional, informative, & helpful. The finance office (Tina) made the paperwork very easy and explained everything in nice detail. My delivery service was fast, careful, and friendly! "
By: Anonymous Murfreesboro, TN
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" I thoroughly enjoy my new Road Star which I purchased through Hank Sitzman. He was very pleasant to do business with not to mention his knowledege of the different bikes I looked at.I would highly recommend him to anyone wanting to buy a motorcycle."
By: Clifford Mount Juliet, TN
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"I want to tell Sloan’s and Honda about a very pleasant surprise.
Last fall, I bought a 2004 Shadow Aero 750 from Sloan’s. I did quite a bit of research before buying the bike. One of the things the research suggested was that I could expect anywhere from about 35 to 48 miles per gallon depending on road conditions, load, driving style, etc. That seemed reasonable to me.
Being a little bit compulsive, I always keep track of my gas mileage in automobiles. I began checking the mileage on my bike each time I filled up.
Since buying the bike last fall, I have put about 5,500 miles on it. Each time I bought gas, I checked the mileage. In almost every instance, I found the gas mileage to be between 60 and 70 miles per gallon! One time it was 58 miles per gallon; two or three times, it was above 70 miles per gallon.
For the record, my driving style is not aggressive. But, it is not passive either. I think it is pretty average.
I don’t know why the gas mileage is as high as it is, but I am quite pleased.
Sincerely,
Peter C. Rousos"
By: Peter Brentwood, TN
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"A special recognition is deserved by 2 of Sloan's employees, Brad in the service department and Kevin McLaughlin, service technician. I recently brought my 1994 Honda Magna for its 16K mile checkup and was treated with exceptional courtesy, professional respect, and was provided a very detailed understanding of the work that was performed. I had no surprises, and my bike has never run better. Thanks to each of these gentlemen and to Sloan's Cycle for making my service experience better than I expected. Keep up the good work."
By: Todd Murfreesboro, TN
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"The Sloan's Motorcycle Complex is awesome. The showroom is bright, clean and uncluttered. It took me almost a month to decide which make and model of ATV that I wanted to purchase. I used Sloans Web site for much of my fact gathering adventure. Frank P. was very patient and allowed me to take the time and visits I needed to decide on my purchase. He was very helpful and knowledgeable about the product line. Jim Hathcock was also very easy to work with. At no time did I ever feel pushed about making a decision, or feel that I was just being an annoyance to them. I currently own two motorcyles and enjoy riding very much. I am glad that I decided to buy my new 2005 Honda Rancher ES from a very appealing dealership with a great group of employees. There are alot of new car dealerships that could benefit from Sloans business techniques and practices. They made everything about the transaction clear and up front. I had no surprises at the closing. Once again thanks to Frank and Jim, from Jimmy Woodson, a very satisfied customer.
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By: Jimmy Sh, TN
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"I recently purchased my first road bike from Sloans and I am very pleased with the purchase experience. Andy is a great sales person and provided the necessary information to help make the right choice, a ZRX1200R. The new building renovation creates a very professional atmosphere, but with all the same friendly staff. I enjoyed the many opportunities to just "look" without someone pressuring me to make a decision. This is the best dealership that I've visited."
By: Bill Murfreesboro, TN
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"Just a note of thanks to the whole sales team there at Sloans, specifically Larry Lombardo, very professional and knowledgeable in addition thanks to Lisa and Tina for there hard work. They all made it possible for me to drive my dream bike home. 2004 Kawasaki Vulcan 2000
Thank you all!
Sincerely,
John Donald"
By: John Lewisburg, TN
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"Curtis [Sloan]:
I would like to thank you and Darren for taking care of my problem with my lights;
I brought my bike back in on Friday and Darren took care of it right then with quick service.
Please thank Darren for me also.
Danny Ankenbauer
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By: Danny Nashville, UT
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"Sincerely courteous and friendly staff (Steve Bloodworth, Frank Poag and Bobby Watts) that went out of their way to make my purchases pleasant and worry free. The type of service that is rarely seen but greatly appreciated.
My first purchase at Sloans, but certainly not my last.
Best regards, Lynn Stubblefield...already a dedicated "Bandito"... "
By: Lynn Nashville, TN
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"My testimonial is more about the 660 Rhino my wife and I recently bought.
The staff there is great -- Curtis Sloan -- thanks a million! All the salesmen were busy the day we were there but you took the time to show us one behind the store in for service.
We have found a mountian's worst nightmare, the 660 Rhino! I cannot attest to exactly what it will do or not do. We don't have but 10 hours on it but the 10 other atv`s we were riding with were as impressed as we were. A couple of the other riders were talking about trading after a two hour ride.
The low-range lock is fantastic in rock and in uphill gulleys; high-range lock lets you idle through mud holes that other atv`s fear to tread .
The Rhino drives and reacts like military CJ2a`s with power steering its a awsome off-road vehicle. Please keep up the good work."
By: William D. Shelbyville, TN
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"I would like to thank Sloan's for the wonderful customer sevice they provided to me recently. On the way to the Motorcycle Jubilee in Nashville (from Georgia), I had a rear tire problem on I-24. I got out the GWRRA Gold Book and called Sloan's. They sent a truck and trailer out to pick me up (30 miles away). On the way, the driver (Barry) called back to the dealership eto tell them my problem and give them my bike info ( an '01 1800). When we arrived at Sloan's the service manager (Darren) met me at the truck with an inventory of 1800 tires and explained the characteristics of each brand as the service crew were pushing my bike into the service area. Since I was traveling, they gave me a super deal on the tires. I have NEVER been treated better by any company. Their dealership is huge, clean and everyone was friendly. They had the tires on in 30-45 minutes and we were on our way. Thank you Sloan's!!!"
By: Anonymous GA
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By: Anonymous TN
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"I shop online so I don't really get to meet the people who work their but my father in law always goes in there.Your a great place.Great Bikes!!!!I always racewith a bike from sloans.That is where we get our bikes......"
By: Anonymous Smyrna, TN
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"In September 2003, I bought a used Venture from salesperson, Frank P. I have been happy with my purchase and feel I got a great bike. Recently the carburetor started leaking gas and the cooling fan has not been coming on.
I called Sloan's and was told, "No problem, bring it in".
I was a bit nervous about leaving my bike and letting someone I don't know work or it. I could just see "Earl" in cut-offs and white high tops with his half eaten lunch resting on my gas tank while working on my bike. So I did a surprise visit. When I got there the tech, Waymon, was indeed working on my bike and was very friendly and listened to my concerns. He told me what he was going to do to fix it. Hearing that put my mind at ease and the image of "Earl" vanished from my mind.
It did take three weeks to fix my bike because the parts were on back order.
But when I picked up my bike.oh my God! I thought my bike was running good when I brought it in, man this was sweet! I have never seen this bike run like this, so smooth and responsive. The tech who worked on it really tweaked it out. He did extra stuff that he didn't have to do and, to boot; he did a complete tune up. WOW, this is not what I expected from a motorcycle dealer. They not only treated me fairly, but treated me like royalty.
Any of you Venture owners who want to sweeten your ride, see Waymon in the service department because he will fix you up right."
By: TIMOTHY SPRING HILL, TN
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"ALWAYS BEEN TREATED WELL AT SLOANS WHEN BUYING BIKES,PARTS
AND HAVING MAINT. PREFORMED.GREAT PEOPLE LIKE JIM IN SALES
AND TINA IN THE OFFICE ARE A BIG PART OF WHAT HAS KEPT ME
COMING BACK TO SLOANS FOR ALL MY MOTORCYCLE NEEDS FOR OVER
10 YEARS.THEY ARE A GREAT ASSET TO YOUR DEALERSHIP."
By: Chris READYVILLE, TN
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"Recently in your store ...staff very helpfull...principal Lisa Sloan introduced herself and gave a load of information on the store events and product and was helpful in establishing me as a customer. I purchased items and will in the future..Many kudos to Sloans!!!!!!!!!!"
By: Joe Edwardsville, IL
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By: Anonymous Murfreesboro, TN
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"You are a great company to deal with, that's why I've purchased my third bike from you. Thanks for making me feel like family. Serge"
By: Sergio Bell Buckle , TN
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"Love my bike, and you guys are awesome! You were pretty busy the day I came in, but I got my deal and everyone treated me well. Guys in Parts were slammed but took the time to help me pick my new gear - overall great experience, and I'm telling all my friends!"
By: Bob Nashville, TN
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"Cool new store - can't wait to see when it's finished. The Pancakes Brakefest and meeting int he new room upstairs is great. I've bought 2 bikes from you, and want to trade up when the new wings come in!"